I want the process of designing and printing your stationery to be easy, enjoyable and stress-free. Following is a summary of the design process, timing and shipping to assist you.
As we offer various products, cardstock options and printing methods, turnaround times will vary from product to product and shipping costs from place to place. We aim to include as much information for you on each product page and below, however if you require any further details please get in touch any time.
- Once you have placed your order and we have your information, design work will commence.
- An initial digital proof will be emailed to you within 2 business days (depending on the extent of customisation required).
- At this stage feel free to request minor design adjustments and/or corrections. 1-3 rounds of changes are provided complimentary (please refer to each product page for actual).
- Revisions will be completed within 2 business days. A revised digital proof will be emailed to you for your feedback / approval.
- Once you have provided your approval to print, your design will be sent to print!! From this point onwards, no further changes can be made as your design is in production. At no stage will we ever send a design to print without your written approval to do so!
In all cases, alterations can be made right up until you are ready to approve your design for printing as we want you to be absolutely in love with your stationery design. If you do by chance require additional alterations and proofs to those provided complimentary, we are always happy to continue working with you on your design. There will be a small necessary fee to cover additional proofs and additional design time. Please refer to our Terms and Conditions for more information.
While all care is taken with spelling, layout and details it is YOUR responsibility to carefully check your design, spelling and layout are perfect prior to providing us with approval to print.
PRINT PRODUCTION TIMES
Peach Perfect works with various professional printers within Australia, from Melbourne to Perth to the Sunshine Coast. As a result, print production times can vary. Please use the below as an estimated guide only for printing....
DIGITAL PRINTING: 3-5 business days.
COLOURED CARDSTOCK & WHITE INK: 10 business days.
5 business days.
FOIL STAMPING & LETTERPRESS: 14 business days (this extended turnaround is because a printing plate is required to create your printed stationery).
SIGNAGE: 5-7 business days.
If you are in a hurry to receive your stationery, we offer a Rush Service for many stationery items. Some items unfortunately cannot be rushed.
We will ALWAYS work with you towards your deadlines so please do not hesitate to contact us for timing details and assistance!
Peach Perfect will do everything possible to ensure your stationery arrives in perfect condition and as quickly as possible. Most orders are shipped from our design studio located at Coolum Beach on the Sunshine Coast. Occasionally, for various reasons (ie. to ensure your stationery reaches you in time or if you live in a remote area or overseas), we may ship directly from our professional printers. All shipping is traceable and we provide you with a tracking number via email once your stationery has been shipped. If you require insurance or signature on delivery, please contact us for a quote.
REGULAR SHIPPING WITHIN AUSTRALIA
- Qld Metro~2-4 business days
- Interstate Metro~3-7 business days
- Qld Country~5 business days
- Interstate Country~Please contact us for information prior to ordering
EXPRESS SHIPPING WITHIN AUSTRALIA (Australia Post Express)
The Express Post 1 day guarantee is currently suspended (since Covid-19)! It is still the fastest way to ship your stationery but is only available if your postcode falls within the Express Post Network. * Please contact us, visit www.auspost.com.au, or contact your local post office for details.
We use Couriers to deliver our large signage (welcome signs, seating charts). Shipping can vary from 3-10 business days depending on your shipping address (in most cases around 4 days). Express options may be available but will incur additional 'express' shipping fees. Please get in touch for a same day quote.
Peach Perfect also provides shipping to New Zealand residents.
We use Australia Post for shipping to New Zealand, however will occasionally use a New Zealand shipping carrier/service as required on a per job basis. We will discuss your shipping options with you if required/requested.
REGULAR SHIPPING INTERNATIONAL: 7-14 business days
INTERNATIONAL: 5-7 business days
INTERNATIONAL: Will be shipped via NZ Carrier.
You may be liable for additional customs and import duty, quotas, permits, product restrictions and other local requirements.
** Please note, Peach Perfect cannot guarantee the above turnaround times for shipping. Please use these as a guide only. We rely on third parties and will always choose the fastest and most safe shipping method and carrier for your stationery items.
** Please note that Peach Perfect is not responsible for delivery delays due to unforeseen issues outside of our reasonable control such as delays due to severe weather, natural disasters, strikes, pandemics including Covid-19. Peach Perfect is also not to be held responsible for damaged or lost goods caused by shipping services.